Privacy & Cookies Policy

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our website. We review this Policy from time to time so please do check this Policy on a regular basis.

Information We Collect

In running and maintaining our website we may collect and process the following information about you.

  • Information about your use of our site, including pages viewed and resources accessed. Such information may contain location, communication details and traffic data.

  • Information provided by yourself on a voluntary basis, ie name, preferred contact details, delivery address and any special details when you make a purchase from us.

IP Addresses

An IP address is a number given to your computer when you connect to the internet. As part of the protocol of the internet, web servers can identify your computer by its IP address and they may also be able to identify the type of computer and browser you are using.

Polypot Creels Ltd collects IP addresses and related information for the purpose of system administration and to assess the internet traffic to its site. We can, and will if necessary, use IP addresses to ensure compliance with our terms and conditions or to protect our website, services, customers or others.

Use of Cookies

Small text files called “cookies” are placed on your computer by websites that you visit. They are widely used to make websites work more efficiently as well as to provide information to the owners of that site. Many of the cookies used are important for part of the site to operate – you may delete or block cookies from our site but that may result in parts of the website not working correctly.

Most web browsers allow some control of cookies through the browser setting. You can find out more about cookies at To opt out of being tracked by Google Analytics across all websites, visit hhtp://

Storing Your Personal Data

We do all we can to ensure that all reasonable steps are taken to make sure that your data is stored securely but, you should note that the sending of information via the internet is not totally secure and can, on occasion, be intercepted. We therefore, cannot guarantee the security of any data you choose to send us electronically, sending such details is entirely at your own risk.

What Do We Do With The Information We Gather

We need your information to understand your requirements and to provide you with a better service. This can be for the following reasons:-

  • To administer and complete our obligations arising from any agreements entered into between you and ourselves and to provide you with the details of products and services you request from us.

  • We may use the information to develop our website and ensure that its content is provided in the most effective way.

  • We may use the information to tell you about other goods, services and special/promotional offers which we think may be of interest to you.

Disclosing Your Information

Your privacy is paramount to us and we (Polypot Creels Ltd) will NOT sell or provide specific customer information to any third party or organisation.

We will not knowingly disclose personal identifiable data to any third party other than in the following circumstances.

  • Where we are legally required by law to disclose your personal details.

  • In the event that we sell any or all of our business to the buyer.

  • To further fraud protection and reduce the risk of fraud.

Access To Your Personal Data

You always have the right to review any personal data we keep about you. You can request an overview of what we hold by emailing us at